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Frequently Asked Questions

Please refer to the FAQs below for any questions you may have. If you still have a question not listed here, you can contact Customer Support listed on the page.

Getting Started :

Renewal letters will be mailed out in Mid-April.

Common Questions :

Clubs that currently have leases will continue to hold leases as we transition. At that time, club contacts will receive information regarding the transition process. Individual members will not receive correspondence and members will have to inquire to the club contact for direct information.

Unless otherwise notified, the current individual/club will have first rights to renew the property.

There will be a transition period and we are working to ensure any issues/questions are resolved in a timely manner.

Troubleshooting :

If a website isn’t looking like you would expect it to, such as appearing blank, images not displaying, broken or jumbled text, or out of place menus, there could be some compatibility issues between Edge and the website. A quick solution might be adding this site to the Compatibility View list. In Edge, click the Tools “gear” button and then Compatibility View settings. The site you’re currently on will automatically display in the text field, so all you do is click the Add button and close the window.

Requirements :

For best performance, we recommend using Google Chrome or Microsoft Edge.

RLU Leasing Questions / Technical Support:

8809 Lenox Pointe Drive, Suite B Charlotte, NC 28273
: (980) 430-6155
[email protected]
Monday - Friday: 8:00 AM to 5:00 PM